Support

Need help with Dump Pro? Write to us at soporte@truckdumppro.com (English or Spanish). We answer within 1 business day. Tell us your company name, your phone model and what happened; a screenshot helps.

Getting started

Owners: download the app, sign in with your email (we send you a code), Google or Apple, and create your company. Then add your brokers, trucks and drivers in Settings.
Drivers: ask the owner to invite you with your email, then sign in with that same email.
Language: Settings → App language → English or Español.

Common questions

The app did not read my ticket well

Take the photo flat, with good light and the whole ticket in the picture. You can always fix any field by hand before saving.

I don't have signal

Everything works without signal. Your trips, expenses and logbook upload to the cloud by themselves when you get signal back.

I did not get the sign-in code

Check your spam folder and wait a minute. The email comes from no-reply@truckdumppro.com.

Arrival alerts don't show up

They only work during your shift ("Start shift") and need Location set to "Always" and Notifications turned on: iPhone Settings → Dump Pro.

Subscription

Each new company gets 15 days free, without a card. After that, the owner picks a monthly plan by number of trucks, paid through Apple. Payment is charged to your Apple Account and the plan renews every month unless you cancel at least 24 hours before the end of the period. To cancel or change it: iPhone Settings → your name → Subscriptions → Dump Pro. Drivers never pay. Without a plan you can still see everything, search and make PDFs, and the logbook always works. Fleets of more than 10 trucks: write to us.

Delete your account

Owner: Settings → Delete my account. Driver: Account → Delete my account. If you can't sign in, email us from your account email and we will delete it within 30 days.